diamond exch
diamond exch
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This app is available for your device
diamond exch
This app is available for your device
Contact
+91 0972840908
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number to receive a verification code. Once you verify the OTP, you will be logged in without needing a password or email. This simplified login process allows for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and install it, which should allow you to log in and play smoothly.
Q1: What is the minimum withdrawal amount in the diamond exch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the earnings from gaming and do not include bonus amounts. You can only withdraw the money you've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhar card, UPI, and bank details. This is a mandatory step to continue with the process. Saving these details will help facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. You can withdraw the actual winnings earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At diamond exch, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have, ensuring that your gaming experience remains smooth and enjoyable. Our team is committed to providing prompt and effective solutions to any problems you may encounter, so you can focus on having a great time playing. With diamond exch, you can rest assured that your experience will be free from hassle and stress, allowing you to fully immerse yourself in the world of entertainment, excitement, and rewards that awaits you. By choosing diamond exch, you can expect a secure, reliable, and enjoyable experience that will leave you feeling satisfied and eager to return. So why wait? Dive into the world of diamond exch today and discover a universe of entertainment, security, and rewards that will leave you feeling thrilled and fulfilled!
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